Role of Stakeholder Paper

Role of Stakeholder Paper Jasmine Zeno MGT/420 November 1, 2012 Dr. Allen Timmons Role of Stakeholder Paper Introduction The purpose of this paper is to identify who are the stakeholders in an organization and the importance they play within an organization. First I will identify what a stakeholder is and explain how important stakeholders are to the growth of the organization.Next I will explain how and identify the quality management process and how the stakeholders play an important role in the implementation quality management process. Finally I will conclude by using Federal Express as an example organization from our reading how they were able to involved different stakeholders within their organization to roll out a new process. Stakeholder and their importance with an Organization Stakeholder is someone who has an interest in the well being of the organization.A Stakeholder can be defined as a person, group, or organization that may have either a direct or indirect stake in a n organization and can be affected by the actions, objectives, and policies of the organization or have an effect on the actions, objectives and policies and organization may take (Business Dictionary, 2012). Stakeholders are essential to the growth of any organization because of the role each one of the stakeholders plays. Stakeholders can be internal; internal is someone who works for the organization who provides an important service for the organization.A stakeholder can also be external as well; external can be someone who invest money into the organization but is not involved in the day to day running of the organization. It is important to understand the roles and the influence that a stakeholder has in implementing a quality management process. For one to understand the importance a stakeholder plays in implementing the process one would have to understand and really what a stakeholder is and the role they play in the implementation of the quality management process. Quality management and its importanceThe culture of the organization plays an important part of the implementation in quality management process, and understanding how the stakeholder plays an important part in the implementation process is important. According to our reading the management processes that overarch and tie together the control and assurance activities make up quality management (S. Thomas Foster, 2007). It is important for an organization to have effective quality management. The reading states that a number of mangers, supervisors, and employees are all involved in quality management.Such as, planning for quality improvement, creating a quality organizational culture, providing training and retraining and providing leadership and support and the list goes on (S. Thomas Foster, 2007). Federal Express management evaluation system Federal Express doors open in 1973; there were eight small aircrafts at that time to handle the workload. Now today Federal Express is one of the w orld’s largest cargo fleet. FedEx’s philosophy guide management policies and actions were â€Å"People-Service-Profit (S. Thomas Foster, 2007). FedEx integrate all levels when implementing a policies within in their organization.Let’s take for example FedEx management evaluation system called SFA (survey, feedback, action) that involved a survey of employees, analysis of each group’s results by the work group’s manager, and a discussion between the manager and the work group to develop written action plans for the manager to improve and become more effective (S. Thomas Foster, 2007). Conclusion Stakeholders play an important role in the implementation and the affect that each one of the stakeholders has all depends on the type of control they have as a stakeholder.For the implementation to be successful it is important to know who the stakeholders are and each one of their needs. Stakeholder’s roles within the organization are vital to the growth and the successes of the organization. Involving stakeholders in the implementation in any process within the organization has proven to be a right decision.References S. Thomas Foster. (2007). Managing Quality. Integrating the Supply Chain. Retrieved from S. Thomas Foster, MGT/420 website. Stakeholder. (2012). In Business Dictionary. Retrieved from http://www. businessdictionary. com/definition/stakeholder. html

A look into Wide Sargasso Sea Essay

In what appears to be a recreation of the novel Jane Eyre and the main protagonist deeply etched in its lines, Wide Sargasso Sea has given its author, Jean Rhys, quite a number of literary distinctions such as the Heinemann Award as well as the coveted W. H. Smith Award, thus securing her a well-deserved spot in the world of the written arts. Although one may be able to observe that, to some interesting degree, Rhys’ novel strongly echoes Jane Eyre in a number of ways and that, hence, her work cannot stand by itself as a lone and solid literary work without depending too much on what has already been written, Wide Sargasso Sea delivers by tempting the mind to look deeper into the context of the story. Not only is one prompted to internalize on the lives of the characters involved and the situations that have kept them both together in a single place and romantically miles apart while living together. The reader is all the more prompted to juxtapose the literary content into the context of the social developments that have shaped the course of the novel. A look into the main characters, Rochester and Antoinette, provides us with a fitting yet succulent glance of the underlying precepts behind the length of the novel. One cannot simply deny and shy away from the fact that, after reading Wide Sargasso Sea, much is to be discerned and contemplated on the behaviors of the characters and the very societal setting that has molded them to what and who they are. Rochester and Antoinette: similarities and differences The characters of both Rochester and Antoinette bear the same characteristic of madness, illustrated to some degree in the former character’s attempt to ditch-off Antoinette by turning towards infidelity and intentionally letting her hear all about his conceited deeds. The fact that Rochester verified the instance when she slept with another woman further illustrate the point that he does not yearn for Antoinette as much as his coldness and arrogance would bitterly consume his outward feelings toward her. Madness has consumed Rochester and his treatment of Antoinette, devouring and distorting his perception of the place where they lived, choosing his England more than anything else whilst staying in a seeming paradise. The madness that has dissolved the humanly precepts of Rochester does not necessarily amount to that of a madman exiled in a sanitarium somewhere in a desolate region. Rather, the context of the madness that have seemed to corrupt his thoughts can all the more me concretized with Rochester’s efforts to keep Antoinette away from him as much as possible, with the very idea that she has turned into a lunatic. Rochester appears to have countered or met the madness in Antoinette by employing actions that can be interpreted as way beyond normal thinking, one that is not commonly done by the normal individual. His deliberate intent of letting Antoinette understand that he has purposely committed infidelity is what a normal person will not usually do, is beyond the point of tolerance, and is exceedingly beyond the limits of a married man. Madness has indeed taken its course in the veins of Rochester as his treatment and attitude towards Antoinette plummet to an unceasingly growing emptiness. Antoinette, on the other hand, has been depicted almost throughout the stretch of the novel as the mad woman that she is, as the Creole taken down by the sheer weight of madness and by the mounting confusion that creases her understanding of her personality and, far more importantly, of her understanding of who she really is. It is not difficult to ascertain from the descriptions of both the personality and actuations of Antoinette that she has been slurred down by the very idea of â€Å"madness† that the people surrounding her have casted upon Rochester’s wife.

PUBLIC LAW Master Case Study Example | Topics and Well Written Essays - 1000 words

PUBLIC LAW Master - Case Study Example This is more so, under envisaged conditions where there are sufficient reasons to believe that the assembly may cause damage to property and significant interruption of life, besides the risks accruing to people moving around the vicinity of the assembly. "A person who organises a public assembly and who knowingly fails to comply with a condition imposed under the section is guilty of an offence. A police officer can then arrest without warrant any person he reasonably suspects is committing any of the offences under the section" (United Kingdom. 2006). Further, if the law enforcement authorities are of the considered opinion that the purpose of the said assembly is to instil fear in the minds of the high powered Zimbabwean Government delegation, with a view to force them to do something which they are not bound by law to do, or to compel them to do an act, which is not legally enforceable on them, it is well within the jurisdiction of the law enforcement authorities to place suitable restrictions, as deemed necessary. Again, "it allows the chief officer to impose those conditions he believes necessary to prevent disorder, disruption or intimidation" (Public Order Act 1986. 2004). Restrictions as per Part II of the Act Further, under Part II of the above Act, the police chief is empowered to issue notifications restricting: 1. The Number of people, who may take part in the assembly, 2. The location of the assembly and 3. Its maximum duration. In this case it has been seen that, besides restricting the maximum number of people participating in the Assembly to 20, the notice serves also on relocating the Assembly at least 5 miles from GDXS plc's main gates and restricting the duration of the assembly to 2 hours. Since provisions for these regulatory measures have been delineated in the Act, they could be enforceable through the process of law. Under law, "individuals may so or do whatever they please provided they do not transgress the substantive law or infringe the legal rights of others. We are free to do everything except that which we are forbidden to do by law" (Wadham 2003). Human Rights transgression: However, the chief constable has also added two more regulations which are outside the ambit of this Act and they are, that, there should be no public speeches criticising the Government of Zimbabwe, and, in the event of any counter demonstration, or hostility shown towards ProD, the Simpson District Police reserve the right to cancel the demonstration immediately. Therefore, it is well within the jurisdiction of the ProD and its President, Mr. Geoff Edwards to challenge these decisions of the Chief Constable, seeking the right to bar freedom of expression on the part of ProD, and its activists, and also the right to revoke the demonstration. Article 10 of the Human Rights Act, 1998, governs the right of free expression. Under it, it gives" a very important right to hold opinions and express your views singly or in dialogue." Under this Act, the meaning of expression also entails, inter alia, the right to get data from others and also the capacity to express oneself, especially in front of an assembly. (A Guide to

Final Exam Essay Example | Topics and Well Written Essays - 1250 words - 8

Final Exam - Essay Example The world had just experienced an economic depression and majority of the Germans had lost hope in recovering their lost funds that they had invested in stocks. The Nazism provided the much needed hope to help the citizens something which the Weimar government had failed to do. This attracted majority of the populations to the support of the Nazis hence they had a great following. Hitler then became even stronger by unification with the national conservatisms party in Germany which became a major power. The World War II was majorly caused by the aggression of countries such as Japan, Italy and Germany. This was majorly influenced by the economic depressions that had hit the country’s leading to high inflations in the economy. Majority of the citizens from this countries opted for military use to gain what they wanted. Japan military attacked China and even set up Manchukuo in China so that they could get access to the minerals to help their countries. This led to bombings in cities such Guangzhou that resulted into war crimes fuelling the world tensions. Invasions of Nazi attacks and the Soviet Union’s, for instance Germany attacked Poland and acquired Sudetenland of the Czech Republic without their consent. Italy on the other hand carried attacked on Austria and expanded into East Africa regions such Ethiopia to acquire wealth that made the League of Nations to announce them assailant. As a result, the Britain and France came in to help the vulnerable nations from ag gressions of the dictatorship regimes. This led to the rise of the Second World War II. However, this war could have been avoided if Britain and France had no soft spot for the hard-line positions held by Germany as they acquired other territories or if the European countries had addressed the economic depression that had affected the various nations. They had resources and always allowed

Man of stone Essay Example | Topics and Well Written Essays - 1000 words

Man of stone - Essay Example When he takes his strolling across the poor district, his trait comes out clearly as he is able to notice how the level of poverty has heated the province. The way he describe the women, children and men brings out the real state that is on the ground. Although through his observation he is unable to impact the society, he uses other means like pen and paper to express the status of the society. He says, ‘I have managed to lose valuable time. Pull my long abandoned paper out of drawer. And since then the world has not blown away ((Sonzogni & Marco, 180). This is evidently that the author is talking about the war of against poverty. He compares the two gentlemen; the smothered man in officer’s boots symbolizes poor hygiene that can make someone to suffocate and the owner of prosperous bar who used to call his, ’Brother ,brother’ .Probably the owner of prosperous bar was once a beggar who wanted to comfort himself with the author because they had common background of poverty Through the analysis of the story, the main theme of poverty is being focused by the author. He takes his long afternoon visiting the poorest of his city during his summer time. During his visit, the author reveal how depth the poverty has engulf his district and how the women and children lives have been diver stated by poverty. â€Å"I watch the peasant woman squatting near their wares against the wall of bombed out houses, the dirty children running between the puddles chasing rag ball and the dust covered sweaty work men who work from dawn till dusk hummer at trolley bus rail along deserted street† Describe the clothes of the peasant trader women as smelly. This shows how this society is struggling to make their life to become better (Sonzogni & Marco, 179). Immorality is another theme that the author is trying to bring out in this society. Most of the women are trying

Asymmetric or symmetric security key Case Study Example | Topics and Well Written Essays - 500 words

Asymmetric or symmetric security key - Case Study Example In this scenario, both the sender and receiver decide for the shared key before sending/receiving the data and then they can start encrypting and decrypting data between them by making use of that key. Some of the well known examples of symmetric key encryption comprise TripleDES (Data Encryption Standard) and AES (Advanced Encryption Standard) (Stretch, 2010; Ezeobika, 2010). Fig1 demonstrates the process of Symmetric key encryption: In addition, DES, 3DES, AES, and RC4 are some of the well known examples of symmetric encryption algorithm. In this scenario, 3DES and AES are widely utilized in IPsec and other types of VPNs (Stretch, 2010; KetuWare, 2004). Asymmetric encryption is also referred as public-key cryptography. As compared to the symmetric encryption method in asymmetric encryption two keys are used: one for encryption and another for decryption. Basically, this encryption technique uses two keys for the data encryption: a public key and a private key. In this scenario, the public key is made available for all so it can be used to encrypt data and information by anyone who wants to send a message to the person who has the key. However, the private key is not disclosed to anyone and is employed to decrypt received data. Most commonly seen example of asymmetric key encryption is RSA (Stretch, 2010; Ezeobika, 2010). Fig2 demonstrates the process of Symmetric key encryption: Excellent Support for Message Authentication: In view of the fact that the asymmetric encryption technique supports the digital signatures which allows the data receiver/sender to authenticate that the data is actually received from a specific sender. Integrity of data: As discussed above, the use of digital signatures also ensures the integrity of data. In addition, this technique allows the receiver to become aware of if the data was modified during transmission because a digitally signed data cannot be altered without invalidating the

Federal Budget Deficit Essay Example | Topics and Well Written Essays - 1250 words

Federal Budget Deficit - Essay Example This paper intends to discuss the significance, causes and recommendations attributed to the federal budget deficit. The federal budget deficit is significant in a number of ways. This may be either short term or long term. For instance, in a slack economy, the major effect of an increase in the deficit is stimulation of demand and consequent raise of output (The Moment of Truth, 22). It is significant to note that, as the economy approaches full employment and tightening of the credit markets, the federal government borrowing tends to push up the interest rates. In the same regard, higher interest rates influence the cost of financing new investment in plant and equipment. More over, the federal deficit causes higher interest rates influence international capital flows and consequent effect on trade balance. In addition, the deficit causes increase in the exchange value of the dollar particularly the price of the imported products falls. The deficit also increase the size of the nat ional debt consequently increase of the size of the annual interest payments make on the debt. On the other and, it should be noted that not all times the deficits pose disadvantages to the populace. Running temporary deficits especially during a recession economy a federal government can enhance a weak economy and cushion the effects of the downturn on Americans. Some of the causes of the budget deficit include tax cuts. According to the experts, the tax cuts pay for themselves. This implies that, the economy expands rapidly because of the tax cuts, which produce almost the same level of revenue, as it would have in the absence of tax cuts. This study observes that if the costs of extending the management of the tax cuts are not compensated by expenditure reductions, extending the tax cuts would somewhat decrease long-run economic expansion (The Moment of Truth, 24). On the same regard, increased domestic spending in various sectors of economy such as education, Medicare, defense ( homeland security) and infrastructure is immensely attributed to the current budget deficit. For instance between 2001 and 2006, the federal budget on domestic spending account for almost 26%. It is imperative to note that, even if the overheads of extending the tax cuts are compensated by expenditure cuts, the tax cuts would at preeminent have only small positive consequences on the economy. More over, today’s deficit is observed to have been caused by the 2001 economic downturn. The budget deficits can be reduced by cutting down expenditure on domestic spending. For instance, reduced spending on domestic programs through 2011 saw a total of $75 billion saved. In addition, tax cuts should be regulated to a lower level and more significant, strategies on reduced tax cut administration costs should structured to ensure reduced expenditure during this exercise (The Moment of Truth, 22). This study finds out that the federal government borrowing tends to push up the interest rat es, which are settled by the deficits. It is imperative to note that, deficits of such kind can be reduced by reducing government borrowing intended for the recurrent expenditure. However, this might not serve as a permanent solution in a slowly recovering economy attributed with the country’s medium and long term fiscal challenges. It is significant to note that, this is a tight economic situation, which requires stringent

Ethnographic Report Essay Example | Topics and Well Written Essays - 1000 words

Ethnographic Report - Essay Example n a foreign country share a common language; the language serves multiple purposes and sustains a margin between the members of this community and the local population of that foreign country. Our community consists of 10 people who are experts in their own field. Some concerns like maintenance activities, enhancing the life of power production units and maintenance of a safe operation of the industry are common between China and the English community. The members of the community share the values of honesty, hard work, dedication, spirit, passion, and courage. The English community helping out Chinese power industry may be considered to be a discourse community due to the fact that it shares common objectives, goals, and perspectives. We have a shared commitment with the industry in solving their issues and problems. The most important part of the discourse community is the strong communication between members to keep each other updated regarding the activities of the community and helping each other out in matters of work. We have established several modes of communications such as emails, phone calls, SMS, and live meetings that take place once a week to review the effectiveness of our working in helping out Chinese. The main factor that unites the members of the English community together, while residing in China is their common language, English. With same native language, it is quite easy to share views and understand each other. The composition of the community has become very facilitating in nature, due to common language. The group members consider each other their close friends and make sure never to function against the benefits of the English community as a whole. The main focus is on solving the issues of the Chinese in running power industry. There is a close relation between language and consensus. When member of the community share a common language, they feel pride in speaking this language in front of outsiders. In this way, harmony and

Globalization of Labor Market Research Paper Example | Topics and Well Written Essays - 1000 words

Globalization of Labor Market - Research Paper Example It is not a new phenomenon as trade between countries has been in existence since the world war but modern globalization has been intensified by the use of new technology and conversion of governments into free market economies. It has led to a lot of positive as well as negative impacts on the economy. It leads to growth of the economy and creation of employment for a large population hence reducing poverty. Skill transfer between nations is also evident leading to labor productivity. However, it has been blamed for eliminating jobs and widening the pay gap between the skilled and un-skilled labor force. The growth of multinational companies has also led to a lot of changes in the labor market such as; low wages, segregation of women in service jobs and creation of sweatshops where women work under poor conditions. The paper will discuss the effects of globalization on the labor market. Effects of Globalization on the Labor Market Globalization has had a lot of positive and negative effects on the labor market. The IMF and OECD view globalization as contributing to positive change in the labor market. They argue that trade liberalization; improved technology, and foreign investments which characterize globalization are key drivers of the economy leading to creation of employment. ... To them, globalization is the worst thing that could have happened to the labor market as it leads to unemployment, migration of workforce, emergence of multinational corporations which are less concerned with workers welfare, widening pay gap between the skilled and un-skilled laborers, loss of jobs due to advanced technology, and emergence of export processing zones which mistreat workers (Winkler, 172-226). Liberalization of trade has led to emergence of network enterprises with diverse network of suppliers. The MNCs give contracts to those suppliers thus changing the nature of work from permanent employment to flexible employment where workers are employed on temporary basis or become part-timers and on-call workers. Most of the part-time jobs require less skills hence are dominated by women. Though some may argue that it is creation of jobs for women, these women earn low wages and work in poor conditions. This is because the MNCs threaten to take their jobs elsewhere if the wor king conditions are improved for example, to countries where labor is cheap. These jobs are mostly available in export processing zones. Furthermore, flexible employment has led to loss of job security as it is difficult to define the periods during which those workers are entitled to benefits such as unemployment benefits. Those workers who work under contracted suppliers or organizations do not know who their boss is thus they don’t know where to air their views (World Bank 101-120). Globalization has led to increased unemployment especially in the developed countries. For example, the unemployment rate of Germany rose from 5.7% in 1991 to 9.0% in 2007 (Winkler, 6). This is as a result of establishment of EPZs in the developing countries where labor is

Crane migrations Essay Example for Free

Crane migrations Essay As mentioned, the theme of both texts is crane migrations. However, the content of the works greatly differs. The article talks about a new crane reserve, where cranes, which are an endangered species, are grown in what looks them like a completely natural environment, but actually, they are still protected by humans, according to the article, in crane costumes. The article says that â€Å"these cranes have been raised in captivity, but never heard a human voice nor seen a human form, except in crane costume† (Lines 9,10). The poem is much more personal and talks about a particular crane’s flight, struggle to escape the hunter and its demise. As we see, both texts are about cranes, but their audience and purpose is different. To a Waterfowl is a poem and it is meant to express the author’s feelings to the reader through the flight of a crane. The poem is meant for a more mature audience, because it is complex, written in old English, which children can’t easily understand, and has a serious theme. On the other hand, the article doesn’t choose its audience judging by their name and age, it is simply people who are interested in crane migrations, especially in the USA. Its purpose is to inform the reader about the new crane migration project in central Wisconsin. Wisconsin is known to be a calm region, and so is the tone of this article. The narration and description are similar to a nature documentary film, we see that in line 7, where the author says â€Å" big sky, undulations of tall marsh grasses, wild whopping cranes†. After the higly descriptive introduction, the narrator goes on to talk about their project. From that point, the article’s scientific mood comes into play. The poem starts off with an easy-going flow, which dramatizes as the hunter appears and gets more and more dramatic until the crane’s death, ultimately leading to a fade-out effect in the outro. The stylistic devices in both texts rely heavily on description, especially in the poem, where we see a lot of sensory details, such as weedy lake, rocking billows, crimson sky†¦ This lets us completely imagine the landscape the flight is taking place in. To get the reader more into the poem, the author adreses the reader as he is the crane, like in line 2, where he says â€Å"Far, through their rosy depths, dost thou pursue thy solitary way?†. This type of narration gives us the crane’s point of view, but much more importantly, a personal emotional connection with the crane. The stylistic devices in the article are not that broadly used, except for the beginning. This is quite common in scientific articles. In conclusion, we see how two completely different texts by structure use completely different methods of narration, description, but share a common goal to portray their common theme of crane migrations, be it in a scientific way or an emotional descriptive poem. Paper 1 HL Sample 1.2 (birds) People have always been fascinated by birds. Text 1, an article from National Geographic from 2004, and Text 2, a poem by William Cullen Bryant from 1815, show how people and birds learn from each other. While these texts explore experiences that people have with birds, they target different audiences and use different techniques. These differences are largely accounted for by the different contexts in which they were written.Text 1 is very characteristic of a journalistic article for National Geographic, which targets nature-minded readers. Text 2, on the other hand is characteristic of Romantic poetry from the 19th century, read by literary enthusiasts. We see the journalistic nature of the National Geographic article in its reporting of newsworthy content. There is something extraordinary about people wearing ‘crane costumes’ (line 11) who teach young cranes how to fly and migrate from an ‘ultralight plane’ (line 16). What’s more, the journalist explains that this practice is happening in Siberia as well. Whereas birds learn from people in remarkable ways in Text 1, the poet, William Cullen Bryant learns a life ‘lesson’ (line 26) from one bird in Text 2. The po et has written an ode to this waterfowl, who has taught him about the importance of solitude and steadfastness. We know that it is an ode through the use of poetic language, the title ‘To a Waterfowl’, the use of rhyming quatrains and apostrophe, (when a poet asks an object a question). These qualities require readers to hear the spoken word, and therefore the audience is most likely interested in its literary qualities. Both texts are very different in their purpose, as they come from different centuries and target different audiences.Although the purposes and contexts of these texts are different, they comment on a similar theme: the importance of nature. Text 1 is built on the assumption that nature and the whooping crane must be preserved. Lines 24-27 describe a plan to â€Å"restore the birds’ knowledge of the ancient flyway.† The extreme measures that are taken to help these birds migrate, including the costumes, the reserves and the gliders, are nev er questioned in this article. The message of Text 2 is also built on the premise that nature is important. The poet asks the crane why it pursues its solitary ways (line 4). Eventually he claims that the bird’s purpose is to guide him on his lonely path in life, as stated in the final stanza: â€Å"He who, from zone to zone, / Guides through the boundless sky they certain flight, / In the long way that I must tread alone, / Will lead my steps aright.† Its message is very characteristic of Romantic poetry: We can learn how to live through observing nature. As in Text 1, the premise that we must preserve nature and look to it for inspiration is never questioned but affirmed. As the texts have a common theme, there are also similarities in their use of tone and mood. As Text 1 aims to engage readers with the fate of the whooping cranes in North America, it uses diction that is descriptive. The narrator seems to be hiding in the reeds or ‘emerald green grasses’ (line 3). This colorful choice of words indicates that she is enthralled by the natural elements around her. Words like ‘snow-white plumage’ and ‘elegant black wingtips that spread like fingertips’ are rather poetic and sketch an image in the reader’s mind that is quite romantic, rural and rustic. The effect of this descriptive language on the reader is both intriguing and sympathetic. As the interviewee whispers to the reporter, the reader becomes drawn in and concerned about the fate of the whooping crane. Similarly, Bryant makes use of descriptive language that engages the reader. Phrases like the ‘crimson sky’, the ‘abyss of heavenâ⠂¬â„¢ and the ‘chafed ocean side’ all paint an image in the reader’s mind and make the text come to life. Besides the choice of words and the use of imagery, both authors use structural devices to convince the reader of their cause. For example, Text 1 plays a clever trick on the reader. After a colorful attention grabber, in which the journalist describes the whooping crane in its habitat, the second paragraph explains that this ‘would be’ a primordial scene. She explains that the cranes are in fact in pens, which surprises the reader. Like the use of imagery, this structural device also has the effect of intriguing the reader. The reader wants to learn more about why the chicks have never heard a human voice (line10), why the humans wear crane costumes (line 11) and there is a runway for an ultralight plane (line 17). The facts follow, including the number of miles they fly, the number of birds that participate and the similar project in Siberia. This kind of structure is characteristic of a feature article. The structure of the poem is very different, but equally effective in its aim of creating sympathy for nature and birds. As mentioned the poem is an ode, where the poet praises the qualities of an object and finds inspiration in it. Furthermore there is a rhyming scheme and rhythm that are aesthetically appealing to the reader. The rhyming scheme in each quatrain is ABAB. For example the final word of line 1, ‘dew’, rhymes with the final word of line 3, ‘pursue’. Line 2, ‘day’, rhymes with line 4 ‘way’. This creates a sense of harmony and perfection that relates to the poet’s understanding of the waterfowl. Each line contains loose iambic feet, meaning there are unstressed syllables followed by stressed syllables. There are three iambic feet in the first and last lines of each quatrain and five feet in the second and third lines of each quatrain, creating short-long-long-short pattern to each stanza. The effect of this pattern is that the reader feels a rocking sensation, which may relate to the steady flap of the bird’s wings or the poet’s pondering mood. This too ads to the aesthetic harmony and sense of perfection that the poet wants us to associate with nature. To conclude, both Text 1 and Text 2 enlighten their readers on the behavior and beauty of waterfowl. While Text 1 shows us how people can help birds find their migration patterns, Text 2 shows us how birds can help people find inspiration. Their focus on these birds helps the reader understand and appreciate the importance of nature. About these ads Share this: Twitter Facebook Like this: About tonyapaul ESW and IB Lang and Lit teacher View all posts by tonyapaul → This entry was posted in IB Lang and Lit, Lang and Lit Articles, Lang and Lit Assignments, Lang and Lit Notes. Bookmark the permalink. ↠ Paper 1 Sample TextsExaminers comments for Sample Paper 1 Essays → Leave a reply and please make sure you proofread your work. Recent Posts Summer Assignment Lang/Lit Final speech! Using Evernote Annotated bibliography requirements For interest only: Gender and advertising Archives June 2013 May 2013 April 2013 March 2013 February 2013 January 2013 December 2012 November 2012 October 2012 September 2012 Categories ESW ESW Articles ESW Assignments ESW Journal Assignments ESW Links ESW Notes ESW Rubrics ESW Syllabus Home Homepage IB Lang and Lit Lang and Lit Articles Lang and Lit Assignments Lang and Lit Links Lang and Lit Notes Lang and Lit Participation Assignments Lang and Lit Rubrics Lang and Lit Syllabus Student Work Vocabulary Admin Register Log in Entries RSS Comments RSS WordPress.com Countdown Last day of school June 18th, 2013 Whoo hoo! ESW Calendar Lang and Lit Calendar Ms. Tonyas One Stop Shopping The Twenty Ten Theme. Blog at WordPress.com. Follow Follow â€Å"Ms. Tonyas One Stop Shopping† Get every new post delivered to your Inbox. Join 28 other followers Powered by WordPress.com

Using gentamicin in the management of sepsis

Using gentamicin in the management of sepsis Sepsis is defined as the inflammatory response toward an infection (1). It is either simple or severe sepsis depending on the organ dysfunction involved as a result of the infection and other factors (2). In terms of the pathophysiology of severe sepsis, a cascade of inflammation and activation of the coagulation system associated with impaired fibrinolysis causes changes in microvascular circulation associated with organ dysfunction, severe sepsis, multiple organ dysfunction syndrome, and death (3). In terms of definitions of other sepsis-associated symptoms, it was generally agreed at the International Sepsis Definitions Conference which was convened in 2001 and the following definitions of sepsis syndromes were published in order to clarify the terminology used to describe the spectrum of disease that results from severe infection. Sepsis is the presence of infection in association with meeting the Systemic inflammatory response syndrome (SIRS) criteria (Box 1 (2)). The clinical significance of meeting SIRS criteria in the absence of organ dysfunction or shock is still unclear. Severe sepsis is defined as evidence of end-organ dysfunction such as altered mental status, episode of hypotension, elevated creatinine, or evidence of disseminated intravascular coagulopathy. Septic shock is defined as persistent hypotension despite adequate fluid resuscitation or tissue hypoperfusion manifested by a lactate greater than 4 mg/dL. Bacteremia is defined as the presence of viable bacteri a within the liquid component of blood (1). Acute pyelonephritis is defined as an acute infection of one or both kidneys; usually, the lower urinary tract is also involved (4). Antibiotic regimen of choice for Sepsis that is associated with urinary tract infection is Co-amoxiclav 1.2g 8 hourly intravenously together with Gentamicin IV dose of 5mg/kg once daily (5). Although that is controversial whether to use the ideal body weight (IBW) or to obtain blood samples indicating Gentamicin level to get the optimal dosing regimen for Gentamicin in obese patient due to risk of accumulation with Aminoglycoside and the fear of oto- and nephrotoxicity (6). Other supportive measures depend on the patients status; table 1 (1) contains helpful measures that indicate markers of organ dysfunction. Case Summary Our patient, C.M., is a 56 years old female who was admitted to the Accident and Emergency department (AE) due to an increased urinary frequency and a high temperature of 40.5 °C. Other complaints were back pain and shortness of breath (SOB). Also, the patient had reported a fall the night before admission. Moreover, the patient had vomited the night before and in the morning of admission. C.M. is a previous smoker who had stopped smoking several years ago and she lives with a partner. She is clinically obese weighing 100kg and her height is 152.4cm. Giving this, her ideal body weight (IBW) comes to 49kg. The only known allergy for this patient is microspores tapes. The patients past medical history (PMH) included asthma, non-insulin dependent diabetes mellitus (NIDDM) and fibromyalgia. She was on one puff daily of each Symbicort Turbohaler 200/6  µg and Ventolin Accuhaler for the management of her stage 3 asthma. Metformin 1g daily was prescribed for her diabetes control; however, its formulation was not mentioned (whether it is a sustained release tablet or a normal release one!). For her fibromyalgia, she was taking 300mg of Quinine sulphate daily together with 150mg of Amitriptyline daily (which is a very high dose; low dose of tricyclic antidepressant (T CA) is recommended i.e. 20-30mg of Amitriptyline). For her pain, the patient was on Co-codamol tablet as required (strength, dose and frequency were not mentioned). Having that she is a diabetic patient over 40 years old, a dose of Simvastatin 40mg daily was prescribed as a primary cardiovascular disease (CVD) protection measure. In addition, Omeprazole 20mg daily was one of her regular m edications with unclear indication. Investigations On admission, an Electrocardiography (ECG) was performed and indicated sinus tachycardia; which could be related to the high temperature, pain or sepsis. The patients vital signs were abnormal having a respiratory rate (RR) of 22 breaths per minute (normal is ~ 12bpm), a heart rate (HR) of 117 beat per minute (normal is ~ 70bpm) and a blood pressure (BP) of 142/65 mmHg (target for diabetic patients is Her laboratory investigations were almost normal except for some parameters. The Sodium level was a bit low which could be a result of the frequent urination or an Amitriptyline hyponatremic effect. Glucose and C-reactive protein (CRP) levels were high which might indicate the presence of infection. Thrombocytopenia may be caused by Quinine or Simvastatin administration! Impression and related Management Plan The patient was diagnosed as a pyelonephritis and sepsis case; so empirical antibiotic regimen was initiated with 1g Amoxicillin intravenously six hourly and 500mg ciprofloxacin orally once daily. Also, 1g Paracetamol intravenously six hourly and one liter Normal Saline intravenously over 24hours was started. Urinalysis on the first day indicated the presence of leucocytes, nitrites, glucose, ketones and blood which means a presence of infection. On the second day, blood culture showed a growth of E. coli which is sensitive to Gentamicin, therefore, 400mg Gentamicin intravenously every 24 hour was prescribed and ciprofloxacin was discontinued. Gentamicin plasma level was requested 6-14 hours after administration of the first dose. In addition to the patients regular medications, 50 mg of Cyclizine eight hourly and 20mg of Citalopram once daily were added, paracetamol IV was switched to orally in the second day and 30mg of oral codeine as required was prescribed ; but the patients Salbutamol Inhaler had been stopped for unclear reason. Discussion Revising the management plan for this patient and in comparison to the local guidelines for the management of pyelonephritis and sepsis patients, we would notice that 1.2g intravenous Co-Amoxiclav is the first-line choice of Penicillins, not Amoxicillin, together with Gentamicin. However, if the ideal body weight is required to obtain the appropriate dosing of Gentamicin for obese patients, so in this case, 245mg of Gentamicin supposed to be prescribed instead of 400mg which is the maximum daily dose (Although that some infectious diseases specialist would recommend going to the maximum dose to make sure that we get the maximum benefit; but we must consider patient status and severity of infection!). Also, it is essential to check the optimal timing for monitoring each drug plasma level, in our case, Gentamicin therapeutic drug monitoring (TDM) has not deviated from the local guidelines recommendation for the once daily dosing of Gentamicin i.e 6-14 hours after giving first dose. Having a patient with increased urination and vomiting, we must consider fluid replacement. Replacing with one liter Normal Saline (NS) might have not met the patients requirement! So it is recommended to check patients need to ensure appropriate replacement i.e. at least 2.5-3 liter daily. We could have recommended giving 2 liter NS each over 8 hours plus the addition of 500ml 5% Dextrose to ensure calories intake if the patient cannot tolerate oral intake. Considering the patients asthma control, we must confirm that Salbutamol inhaler was not mistakenly missed after admission. Since that SOB was one of the patients complaints, we must ensure that it was relieved, if not, consider 5mg of Salbutamol nebulizer four times daily to be added to the regimen and if nebulizer is not necessary, ask for Salbutamol inhaler to be charted as if required basis (6). Also, blood gases were not mentioned so it is probably safer to ask for the oxygen and carbon dioxide saturations to consider if oxygen therapy is needed! Confirm that the patient and nursing staff are aware of inhalers techniques. The patient is on Amitriptyline 150mg orally daily which is considered an old practice for the treatment of fibromyalgia (high dose TCA) and the current recommendation states 20-30mg of Amitriptyline daily for 8 weeks (6) so it is better to re-consider dosing or to change regimen. Low dose Sertraline or high dose Venlafaxine therapy may be effective (6) so consider changing if no further benefit of the use of Amitriptyline. For the associated pain, Paracetamol with Tramadol has better efficacy than Co-codamol. Pregabalin (150-300mg every 12 hours) may improve pain especially if combined with Tramadol; it also improves sleep and morning stiffness (6). So, knowing the patients control with the current medication would be helpful to consider treatment change or modeling to get the most of pharmacologic treatment. Suggesting alternative ways to manage symptoms is also recommended, e.g. spa therapy, physiotherapy, stress management, acupuncture or diet (6). NICE guidelines for the management of type II diabetes mellitus state that Metformin is the first line choice for obese patients. Choosing appropriate formulation that suits the patients lifestyle is essential to ensure patients compliance. Once daily dosing of sustained release formula could provide 24 hour control over glucose, but in this case the present of infection interfered with having accurate reading so it is logical to check the HbA1c to check the glycemic control over the last 8 weeks to consider any therapy modification. Also, pre- and post-prandial glucose level monitoring is required to avoid both hyper- and hypoglycemia using the current regimen. Statins must be prescribed for all diabetic patients who are over 40 years old (6) and having any risk factor of Coronary Vascular Diseases (CVD). The patient was on Simvastatin 40mg daily but no Cholesterol level obtained (consider Ezetimibe if high Cholesterol). Monitoring liver function tests (LFTs) and any muscular side effect is important. Also, having a high BP on admission, checking that BP is normal after sepsis reveals is vital. If persistent high BP, consider adding ACE inhibitors, having the benefit of BP control and protecting the heart in patients susceptible to Vascular Diseases. Weight loss in this patient is advisable so consider dietitian and physiotherapist review to consider going on diet and exercise. Also, annual eye check is recommended to control retinopathy due to DM. Cyclizine was prescribed on regular basis, so we better check if the patient is really on need of a regular anti-emetic, otherwise, consider changing it to as required basis. Regarding Paracetamol, it was prescribed on as needed basis but it was not put clear not to exceed the maximum daily dose, so it is recommended to clarify that to not give the patient more than 4g per day. It is safer to contact the patients GP to confirm the indication of Omeprazole and to consider discontinuation if no clear indication was obtained. Additionally, the patient was thrombocytopenic, which could be a side effect of administration either Quinine or Simvastatin, so monitoring the platelets count is highly recommended to prevent any complication, although DVT prophylaxis is not needed as long as the patient is mobile. Conclusion In conclusion, the overall patient management had no much deviation from the current guidelines recommendation except for some practice that need to be reviewed considering the current patients status. Therapeutic monitoring should be carried on because the patient is under risk of many complications or side effects. Lastly, patients awareness of her clinical condition and treatment requirement for each problem is helpful to prevent or reduce future health problems. Appendix 1: PATIENT MEDICATION PROFILE Patient details Name C.M. Consultant General Practitioner Address Gender Female Weight 100 kg Height 152.4 cm Community Pharmacist Date of Birth (Age) 56 y.o. Known Sensitivities Micropores tapes Social History Previous smoker, lives with partner Patient hospital stay Presenting complaint in primary care / reason for admission Admission date 2008 Increased urinary frequency Back pain Shortness of breath Vomiting Fall (the night before) Fever (40.5 °C) Discharge Date Discharged to Relevant medical history Relevant drug history Date Problem Description Date Medication Comments Asthma Symbicort 200/6 Turbohaler 1 puff daily Ventolin Accuhaler 1 puff daily Non-insulin dependent diabetes mellitus Metformin 1g daily Formulation? Fibromyalgia Co-codamol PRN Strength? Amitriptyline 150mg daily Too high! Quinine sulphate 300mg daily Duration? Simvastatin 40mg daily 1ry CVD prevention Omeprazole 20mg daily Indication? Relevant non drug treatment Prescribed Medication Start Stop Clinical/Laboratory Tests Result 1 Paracetamol 1g IV 6 hourly Day 1 Day 2 ECG Sinus tachycardia 2 0.9% sodium chloride 1000ml IV over 24 hours Day 1 HR 117 bpm 3 Amoxicillin 1g IV 6 hourly Day 1 BP 142/65 4 Ciprofloxacin 500mg PO OD Day 1 Day 2 RR 22 bpm 5 Metformin 1g PO OD Day 1 Urine analysis Leucocytes, nitrites. Glucose, ketones, blood +ve 6 Omeprazole 20mg PO OD Day 1 Blood culture E. coli 7 Quinine sulphate 300mg PO OD Day 1 Na 134 (135-145) 8 Simvastatin 40mg PO OD Day 1 CrCl 145.3 (78-120) 9 Amitriptyline 150mg PO OD Day 1 Glucose 8.9 (3.9-5) 10 Symbicort 200/6 inhaler 1 puff daily Day 1 CRP 180 ( 11 Codeine phosphate 30mg PO PRN Day 1 Bilirubin 35 (3-16) 12 Citalopram 20mg PO OD Day 1 PT 17 (12-15) 13 Cyclizine 50mg PO 8 hourly Day 1 APTT 39 (20-30) 14 Gentamicin 400mg IV 24 hourly Day 2 Platelets 70 (150-400) 15 Paracetamol 1g PO PRN Day 2 Clinical management Diagnosis Pharmaceutical Need Pyelonephritis Evidence-based treatment Sepsis Treatment according to guidelines Care Issue/Desired Output Action Output Confirm drug history + reconcile drug history Ask patient how and when she takes her medication and the indication for each medicine. Compare with GPs DHx + Phone GP for indications for amitrip., omep. and quinine, and when they were initiated. All regular meds have been charted except prn salbutamol. Patient is SOB; advise Dr to chart it prn. Confirm antibiotic regimen for pyelonephritis/sepsis in addition to TDM Check the local guidelines that amoxicillin is first-line for the indication (culture sens. to gent.).Calc. her ideal body weight and CrCl.Calc. gent. dose based on ideal body weight and compare to 400mg iv od (max dose).Check local guidelines whether 6-14 post dose gent. level is correct procedure. Chase level. Monitor BP, Temp, Pulse, RR for signs of resolving sepsis whilst on current regimen. Co-amox 1.2g iv tds is first-line with gent 5mg/kg (max 400mg, ideal body wt 49kg, CrCl 71ml/min). Recommend switch to co-amox because she needs 7/7 iv + oral. Recommend 245mg gent iv od Obtain level before 2nd dose is given+TDM for gent is correct. Review need for gent in 48h Fluid requirements possibly not being met by 1L N. saline in 24hours Request a running fluid balance chart due to vomiting + increased urinary frequency. Ask patient if she can tolerate oral liq. or if feels thirsty. Assess if iv is necessary (2.5L daily + replace losses) Advise doctor to amend first bag to 8 hours and chart 1L N.saline over 8hours + 500ml glucose 5% over 8 hours if patient cant tolerate oral liq. Is her current SOB being treated appropriately? If patient is still wheezy, ask for PaCO2 + PaO2. Request salbutamol nebs 5mg qds + O2 60% to be charted. If not currently SOB, ask for accuhaler to be charted prn. Assess inhaler technique for both inhalers when breathing ok Is her fibromyalgia regimen in-line with current evidence? Check Brit. Soc. Rheum for current guidance on fibromyalgia. Check that citalopram is the SSRI of choice in fibromyalgia since it has been started on admin. Review quinine; if has been in use for 3 months with no benefit consider stopping it High dose TCA is an old practice; current evidence states 25mg/day for 8 weeks. Advise a review of Amitrip. Low dose sertraline has better evidence for use in Fibro. Advise switch + show evidence to prescriber. Tramadol with paracetamol has better efficacy than co-codamol. Suggest trial switch and monitor for dizziness due to recent unexplained fall. Consider pregabalin. Lifestyle advice: stress management, diet, physiotherapy/massage, etc. Is her type II diabetes under control? Check SIGN guidelines on diabetes for current management. Request HbA1c test to determine control over last 2-3/12 Monitor glucose pre/post-prandial and random. Ask patient how she takes the metformin and how regularly Metformin is first-line in obese type II. From lab results, assist endocrinologist in determining whether metformin dose should be increased + which preparation suits patients lifestyle. Is her CVD primary prevention needs being met? Check SIGN guidelines on CVD primary prevention. Check BP + Cholesterol. Next UEs ask for urine albumin + protein levels. Ask patient about current diet and exercise plan (obese) + last eye test. Simvastatin 40mg charted. Check cholesterol. If it is high, may need ezetimibe 10mg od. LFTs ok BP 142/65, upon resolving sepsis recheck BP and initiate ACEi if appropriate. Advise dietician review (obese) + physiotherapy review (or GP) for plan (30mins exercise 5/7). Advise eye test once a year Regular cyclizine may be unnecessary Endorse chart for paracetamols maximum daily dose Reassess patients need for a regular anti-emetic and re-chart cyclizine as prn instead of regular if required Max 4g in 24 hours (e.g. 1g QDS) Highlight patients thrombocytopenia No need for DVT prophylaxis if patient is mobile. Mention that quinine or simvastatin could be the cause of low platelets. Suggest trial withdrawal of quinine if not planning on stopping anyway. Monitor Platelets level if continued. Indication for omeprazole Determine indication from GP and patient. Consider trial withdrawal if indication unknown. Appendix 2: Box 1. Consensus Conference of the American College of Chest Physicians and Society of Critical Care Medicine definitions for the various manifestations of infection.   Ãƒ ¢Ã¢â€š ¬Ã‚ ¢ Systemic Inflammatory Response Syndrome (SIRS): Manifest by two or more of the following conditions: 1. A temperature >38oC or 2. A heart rate >90 beats per minute 3. A respiratory rate >20 breaths per minute or a PaCO2 4. A white blood cell count >12,000/mm3 or 10% immature forms. à ¢Ã¢â€š ¬Ã‚ ¢ Infection:Microbial phenomenon characterised by an inflammatory response to the presence of microorganisms or the invasion of normally sterile host tissue by these organisms. à ¢Ã¢â€š ¬Ã‚ ¢ Bacteraemia: The presence of viable bacteria in the blood. à ¢Ã¢â€š ¬Ã‚ ¢ Sepsis (Simple): The systemic response to infection, manifested by two or more of the SIRS criteria pus an infection. à ¢Ã¢â€š ¬Ã‚ ¢ Sepsis (Severe): Sepsis associated with organ dysfunction, hypoperfusion, or hypotension. Hypoperfusion and perfusion abnormalities that may include, but are not limited to lactic acidosis, oliguria or an acute alteration in mental status. à ¢Ã¢â€š ¬Ã‚ ¢ Septic shock: Sepsis-induced hypotension despite adequate fluid resuscitation, along with the presence of perfusion abnormalities that may include, but are not limited to lactic acidosis, oliguria or an acute alteration in mental status. Patients who are receiving inotropic or vasopressor agents may not be hypotensive at the time that the perfusion abnormalities are measured. This is a subset of severe sepsis. à ¢Ã¢â€š ¬Ã‚ ¢ Sepsis-induced hypotension: A systolic blood pressure 40 mmHg from baseline in the absence of other causes for hypotension. Adapted from Bone RC et al. Definitions for sepsis and organ failure and guidelines for the use of innovative therapies in sepsis. Chest 1992; 101: 1644-1655. Appendix 3: Table 1. Clinical and laboratory markers of organ dysfunction. Organ System Clinical Laboratory Cardiovascular Tachycardia Hypotension Cardiac arrest Arrhythmias Haemodynamic support Altered CVP, PCWP Reduced cardiac output Endocrine Weight loss Hyperglycaemia Hypoalbuminaemia Haematological Bleeding Thrombocytopenia Increased D-dimers Abnormal white cell count Abnormal clotting profile Gastrointestinal Ileus GI bleeding Acute pancreatitis Acalculous cholecystitis Decreased intestinal pH Elevated amylase Hepatic Jaundice Hyperbilirubinaemia Increased PT Elevated LFTs Hypoalbuminaemia Neurological Delirium Confusion Altered consciousness Altered EEG Renal Oliguria Anuria Renal replacement therapy Elevated creatinine Elevated urea Respiratory Tachypnoea Cyanosis Mechanical ventilation PaO2 SaO2 PaO2/FiO2 Immune Pyrexia Nosocomial infection Altered white cell count Impaired white cell function Adapted from Balk RA. Pathogenesis and management of multiple organ dysfunction or failure in severe sepsis and septic shock. Crit Care Clin 2000; 16: 337-352.

Personal Narrative- Holiday Baking Tradition Essay -- Personal Narrati

Personal Narrative- Holiday Baking Tradition Traditions are reflections of beliefs, superstitions and the personality of a family. I stop short of saying that they are the soul of a family because my family can no longer celebrate these traditions, but the spirit of my family continues to be an integral part of my life, despite the distance that sets us apart. The soul of my family remains unharmed from the miles that deprive us of the opportunity to celebrate common traditions. Regardless of how far we are apart, there is one tradition that can overcome any lengthy amount of distance, and that is my Aunt Millie’s Cinnamon-pecan rolls. People move away from their extended families, and traditions can fade, which is why it is important to have a trademark that easily identifies your ...

Animal Farm: Importance of the Seven Commandments Essay -- George Orwe

Animal Farm: Seven Commandments Without law and order, it is nearly proven that civilization will fail. Because of this, Snowball saw it necessary to create a set of rules for the animals on the newly evolving farm, so came about the 7 Commandments. Unfortunately, but undoubtedly in the pigs’ advantage, most of the other animals did not know how to read or write. Because of this the other members of the farm had to bestow their trust and goodwill in the more educated of the animals. Little did they know that their innocence and their devotion to the farm as a whole would in the end lead to their demise. â€Å"The birds did not understand Snowball’s long words, but they accepted his explanation, and all the humbler animals set to work to learn the new maxim by heart. â€Å" As the story of Animal Farm progresses, the pigs take a leading role and find themselves hungry for power and suffering from a chronic case of ruthless greed. In due time, the once staple and communal 7 Commandments start to change to ‘accommodate’ the selfishness of the pigs, most prominently Napoleon. Shall we say Napoleon has a bit of a complex? Although all of the commandments originally acted as a bible, their importance is gone now and they have been modified to allow the pigs to be heartless in their ways. Three of these commandments jump out as to being the most important of the bunch. â€Å"Whatever goes upon two legs is an enemy.† This commandment is crucial in demonstrating the betrayal that the other farm animals experienced. This commandment it basically making the point that the animals are good and the humans are evil. In the end, the pigs did what they said they would never do, follow in the evil footsteps of the humans. As the changes on t... ...s and the story has come full circle. Unfortunately this is not uncommon in history. Once one person or group is given a small privilege, the power hunger is inevitable. Political corruption is defined as the use of governmental powers by government officials for illegitimate private gain. By completely altering and depleting the once almost sacred 7 Commandments, the pigs (Napoleon) have done a spotless job of creating and leading a politically corrupt society. The justice of all of the hardworking, devoted animals on the farm has been obstructed. In this case, the law and order of Animal Farm has been changed to the pig’s advantage and tragically, the other animals are oblivious to the fact until it’s too late. â€Å"The creatures outside looked from pig to man, and from man to pig, and from pig to man again, but already it was impossible to saw which was which.†

Method For Characterisation Of Laser Beams Engineering Essay

Particularly in the field of optical maser direct authorship lithography it is necessary to derive exact cognition about the form and features of the used optical maser beam, whilst a homogenous power distribution is an indispensable parametric quantity for qualitatively good and consistent consequences in surface structuring. Several â€Å" classical † methods in word picture of optical maser beams are already applied, such as: Knife border method Slit method Pinhole method CCD camera method These techniques will be shortly explained in subdivision 2. In fact, a optical maser beam ( â€Å" standard TEM00 † ) fades bit by bit, due to its Gaussian profile ( Figure 1 ) . Therefore it is necessary to find what is known as the Centre of the beam. Chapple [ 1 ] describes the strength profile I ( x, y ) as follows: where ten and Y are the cross Cartesian co-ordinates of any point, x0 and y0 mark the Centre of the beam and R is the 1/e2 radius. This definition is frequently used in theory. McCally [ 2 ] defines the Gaussian distribution of the strength I ( x, y ) by agencies of the beam radius R belonging to the 1/e irradiance shown in Figure 1 ( left ) . The emitted power of the optical maser beginning can be determined by incorporating the irradiance ( I ) , severally the optical strength I ( x, y ) , over the affected cross sectional country A:2. Techniques of beam profilingKnife border method To derive information about the power distribution across a cross sectional plane of a optical maser beam, the use of the knife border method is the most simple attack. Thereby, a crisp edged home base, e.g. a razor blade, is ab initio covering the whole optical maser beam in forepart of a power metre for continues wave radiation or an energy metre for pulse operation. By precise line wise supplanting of the knife border mounted on a additive motion phase, more and more optical maser radiation reaches the detector unit, until the whole beam is covering the feeling country. Figure 1 ( right ) shows the consequence of this measurement process: Due to the motion of the knife edge the value of the detected power additions steadily. The derived function of this power map P ( x, Y ) yields the two dimensional Gaussian profile of the power distribution across the optical maser beam ( Figure 1, left ) . Slit method A 2nd possibility to find the power distribution within a optical maser beam is similar to the knife border method: Alternatively of a crisp edged home base, a really narrow slit is step by step moved across the optical maser beam. As a stipulation for valid measurings the gap of the slit has to be smaller than the diameter of the considered beam is. Typically this gap is in the scope of some micrometers. Drawbacks of â€Å" traditional methods † The knife edge- every bit good as the slit method offer merely a limited measure of beam features: local â€Å" hot-spots † , i.e. countries of superior power, are undetectable due to the incorporating measurement rule. However this method is suited for speedy measurings to find the diameter and the class strength profile of the considered optical maser beam. Pinhole method This method measures the strength of irradiance through a really little hole in a home base ( pinhole ) confronting the optical maser beam. The strength of light go throughing through this pinhole is instead low, so that a photomultiplier tubing ( PMT ) has to be used to observe the irradiance. Due to the feature of a PMT, e.g. its comparatively low signal to resound ration ( SNR ) , the collected informations are corrugated. However the strength distribution can be achieved within a local declaration of about 3micron by using a Gaussian tantrum. Therefore by transversal scanning across a optical maser beam, a high declaration image of the power distribution within the beam can be gained. Hot musca volitanss are noticeable and more elaborate characteristics can be located. CCD Camera method Differing from the scanning methods described above, the use of CCD ( Charge-coupled Device ) cameras for the review of optical maser musca volitanss will give a really speedy feeling of the power distribution within the beam by merely a â€Å" individual shooting † . The quality of the image, e.g. the declaration, is straight depending on size and figure of pels on the CCD-Sensor-chip. Typically the pel size is in the scope of 6 microns2, linked to a entire figure of pels in the scope of 1 to 2 mega pels. By utilizing this method it must be noted, that dust and other drosss on the CCD bit can ensue in image deformation and/or misinterpretable beam characteristics. Furthermore, attention must be taken non to destruct the CCD bit by the incident optical maser beam.3. Beam word picture by agencies of optical fibers tipsTo get the better of the limited declaration of the CCD- and pinhole method, severally, a new strength profile measuring technique has been developed. Similar to the pinhole method described above, an optical fiber tip with an aperture of a few 100 nanometer is applied to roll up light by scanning across a optical maser beam transversely. A photomultiplier tubing ( PMT ) attached at the out-coupling terminal of the fiber detects the gathered visible radiation during the scanning procedure so that a two-dimensional image of the strength distribution can be evaluated. By altering the sidelong place of the fibre tip, multiple cross sectional planes can be scanned, taking to a three-dimensional image of the strength distribution e.g. within a focussed optical maser beam.3.1 Near-field matching into the optical fiberâ€Å" Classical † attacks to picture the incoupling of visible radiation into the fibre tip fail, due to the really little gap of the fibre tip ( aperture ) , in the scope of some hundred nanometers, which is considerable smaller than the wavelength of the optical maser visible radiation within the focal point. Due to this really little gap, one can speak about the so called â€Å" close field † To derive information arising from the close field and to transport this information into the far field, it is necessary to transform the evanescent Fieldss into propagating Fieldss. This could be done by seting a Centre of dispersing, in this instance the really narrow tip, into the close field. Thereby dipole- oscillations are generated at the boundary of this tip by agencies of the evanescent field ( Figure 2 ) . With: I µ0= vacuity permittivity ; =unit vector ; = wave vector: 2/ I » ; I†°= angular frequence of the oscillation and utilizing the dipole-moment: With: a=diameter of the gap ; I µr=relative permittivity The undermentioned footings for the far field ( R & lt ; & lt ; I »/2 ) and the close field ( R & gt ; & gt ; I »/2 ) can be derived, and one gets not-propagating every bit good as propagating field constituents: Respectively: The propagating field is straight linked to the close field and can be detected afar. The simulation of the electrical field generated by a plane moving ridge of 1 V/m, heading to a fibre tip, is shown in Fig 3. Based on an optical power of 10mW dispersed on an country of 1 square micrometer, ( which is a instead large country ) , one get by utilizing: with: I= Optical Intensity ; S=Pointing vector ; v=velocity ; E0=electrical field ; D0= electric initiation denseness ; n= index of refraction ( here air: 1.0 ) ; I µ0= vacuity permittivity ( rounded: 10-11 F/m ) = 1010 V/m It has to be noted that the field within the tip is exponentially diminishing ( refer to formula N ) and by this merely a really little portion of the generated electrical field, in this illustration 5*1010 V/m straight at the tip, can be detected at the out matching terminal of the fiber by the PMT.3.2 ApparatusThe PI P-854.00 piezoelectric actuator used in this apparatus has a displacement scope of 25A µm for all right placement and can besides be pre-positioned by a micrometer-screw more approximately. The sensing of gathered visible radiation is done by a Hamamatsu H5784 type photomultiplier tubing ( PMT ) with an E5776 FC type adapter attached ( Figure 4 ) A fibre holder mounted to the piezoelectric actuator is used to take and protect the optical fiber tip during the scanning procedure. After elaboration ( x10 by transimpedance amplifier phase ) and filtering of the gathered strength informations it is converted into digital informations by agencies of a National Instruments 6025e PCI interface card.3.3 Fibre tip productionFor this application the optical fiber type used to bring forth the tips is a individual manner fiber manufactured by Newport. Its cut-off wavelength is optimised for the usage of optical masers in the wavelength scope of 400nm -500nm. There are two possibilities to develop the conelike tip of an optical fiber harmonizing to the petitions of a Scaning close field optical lithography ( SNOL ) – fibre tip: The optical fiber tip can be realised by: Pulling methods Chemical etching During the pulling process the optical fiber is preloaded before it is heated up locally with a CO2-laser or a heating-film and forced to run. As the thaw procedure begins, the puller stretches the optical fiber with extra force apart, so that the fiber is tapert first and eventually cryings itself bring forthing two tips. The belongingss of the optical fiber tips produced this manner vary on the different parametric quantities of the puller – as for illustration the drawing force. Normally, all pulled SNOL-tips show a really thin geometry ( e.g. Figure 4, left ) . This is particularly disadvantageous for the considered application, because this thin construction tends to flex and hover. More stiff fibers, which have tips with higher cone angle, are more suited Furthermore, these fibers tips feature a really little transmittal of 10-5 to 10-6 due to the long form of the tip, in which the visible radiation is evanescent ( exponentially diminishing ) . Larger cone angles and correspondingly a higher transmittal up to 10-2 is reached by engraved SNOL- fiber tips as used in this work. Several etching methods exist to bring forth fibre tips. The process used here is the so called â€Å" tube-etching † . After cleansing of the optical fiber by agencies of ethyl alcohol, the fiber is immersed into hydrofluoric acid. ( Figure 5 ) The undermentioned chemical reactions take topographic point to the Si contained in the fiber – and/or with the Ge at doped fibers: Tube-Etching is a farther development of the standard etching-method, invented by Turner in 1984, published by Stoeckel et Al. and Lambelet et Al. [ 4, 5, 6 ] This process improves the production of well smoother tip surfaces. At the tube-Etching process the coating of the optical fiber is non removed before the etching procedure. Due to gravity drawn debasement of the glass merchandises, a concentration incline arises in the hydrofluoric acid, which causes convection. The convection carries the hydrofluoric acid into the upper zone of the tip that develops therefore conically. To forestall corrosion by hydrofluoric acid exhausts at the upper parts the fiber, a light mineral oil was used as a dissolver to gain a separate stage above the hydrofluoric acid. The temperature during the production of the tips corresponded to room temperature. By completion of the tube-etching procedure the coating of the optical fiber is removed by dichlorine methane and the tip can be metallized, go forthing a little aperture.4. ConsequencesA trial rig has been build utilizing optical fiber tips for automized three-dimensional strength profile scanning ( Figure 3 ) . With this it is possible to derive information about the spacial power distribution within optical maser beams. Due to the little aperture of the fiber tip even really little focal parts can be profiled with high local declaration. Corresponding package was developed to command the traveling x-y phase, every bit good as the omega actuator automatically utilizing LabviewA © . Therefore, it is possible to scan acro ss the optical maser beam tomographically, while roll uping strength informations. The information can either be displayed or visualised by agencies of the scanning package itself. Using a new developed package based on OpenGlA © , the strength informations can be displayed in a 3 dimensional image ( Figure 7 ) with the chance to revolve the way of position in all grades of freedom. Furthermore, different mathematical filters can be applied to better image quality. By scanning more transverse sectional planes, individual pieces can be shown in an â€Å" overlayed † manner, to detect the focal point â€Å" traveling † due to the sidelong alteration of the fibre tip ( Figure 8 )3. DecisionA fresh method for high deciding beam word picture particularly for little aperture optical masers has been described. With this automized 3- dimensional series scanning method it is possible to derive information about the spacial power distribution within a optical maser topographic point.4. Figures / ArtworkFigure 1: [ left ] Theoretical power distribution within a TEM 00 optical maser beam can be described by a Gaussian profile [ right ] Integrated optical maser power measured with the knife border method as a map of the cross sectional co-ordinate ten. Figure 2: [ left ] E-field in the close field of the tip when illuminated by plane moving ridge with field strength of 1 V/m, polarised along the axes of the tip [ right ] Cross-sectional position of an optical fiber tip with an cone angle † I? † and an radius from the aperture rim † R † .The associated electric field lines are plotted in logarithmic mode [ 3 ] Figure 3: Principle and image of the apparatus for high deciding optical maser beam profiling Figure 4: Comparison of a fibre tip produced by the drawing method [ left ] and a fibre tip produced by etching [ right ] Figure 5: Conventional representation of the aˆztube- etching method † Figure 6: [ left ] Fibre tip generated by the etching method after 60min etching clip ( delight mention to Figure 4 â€Å" B † ) [ right ] Fibre tip generated by the etching method after 120min etching clip ( delight mention to Figure 4 â€Å" degree Celsiuss † ) Figure 7: Beam profile of a DVD optical pickup unit ( OPU ) gained with the fiber tip based system ( declaration: 150nm ) Figure 8: [ left ] 12- measure sidelong scan through a ( TEM00 ) optical maser focal point of a DVD optical pickup unit ( OPU ) gained with the fiber tip based system ( cross position ) [ right ] ( sidelong position )5 Literatures:[ 1 ] Chapple, P.B. , ( 1994 ) , Beam waist and M2 measuring utilizing a finite slit, Opt. Eng. , 33, 2461-2466 [ 2 ] McCally, R.L. , ( 1984 ) Measurement of Gaussian beam parametric quantities, Appl. Opt. , 23, 2227 [ 3 ] Drezet, A. , Nasse, M.J. , Huant, S. , Woehl, J.C. , ( 2004 ) , The optical near-field of an aperture tip ; Europhys. Lett. , 66 ( 1 ) , 41-47 [ 4 ] Stockle, R. , Fokas, C. , Deckert, V. , Zenobi, R. , Sick, B. , Hecht, B. , Wild, U.P. , ( 1999 ) , High quality near field optical investigations by tubing etching, Applied Physics Letters, 75 ( 2 ) , 160-2 [ 5 ] Lambelet, P. , Sayah, A. , Pfeffer, M. , Philipona, C. , Marquis Weible, F. , ( 1998 ) , Chemically etched fiber tips for close field optical microscopy: a procedure for smoother tips, Applied Optics, 37 ( 31 ) , 7289-7292 [ 6 ] Suh, Y. , Zenobi, R. , ( 2000 ) , Improved Probes for Scaning Near Field Optical Microscopy, Advanced Materials, 12 ( 15 ) , 1139-1142 6.0 Keywords: Near field, far field, optical maser beam, focal point, focal plane, fibre tip, pinhole, knife border7.0 Terminology:I= Intensity [ W/m ] P=Power [ W ] A=Area [ m^2 ] I »=Wavelength [ m ] E=Energy [ W/s ] I µ= Vacuum permittivity [ A2A ·s4A ·kg-1A ·m-3 ] I µr=Relative permittivity [ A2A ·s4A ·kg-1A ·m-3 ] =Unit vector =Wave vector: 2/ I » t=Time [ s ] I†°= Angular frequence of the oscillation [ s-1 ] =Dipole-moment [ AA ·m2 ] a=Diameter of the gap [ m ]

Business Communication Essay

To communicate with others, to convince and to find the compromise, to listen and speak – those are what the life consists of and the business life especially. Without those important skills no success may be reached, and people gain these skills and improve them during their whole life. I think nobody can remain indifferent to the relations between people, their behaviour and their individuality. It is no matter who are you – the manager of giant corporation or, let’s say, a low-paid employee in a small office – if you are involved into some kind of business activity and have some goals and wishes – you are compelled to have a deal with others, without possibility to stand out from communication. Business communication involves exchange of information within an organizational setup. It is a continuous process. The more the business expands, the greater is the pressure on the business to find more effective means of communication both with the employees and with the society at large. Business communication is both written and oral. Written communication is important to fix accountability and responsibility of people in organization. This requires more of written communication (much of paper work). Everything should be communicated in written form by the manager to the people in the organization. Written messages can be saved for future references and cannot be denied. Written communication has great significance in today’s business world. It is an innovative activity of the mind. Effective written communication is essential for preparing worthy promotional materials for business development. Speech came before writing. But writing is more unique and formal than speech. Effective writing involves careful choice of words, their organization in correct order in sentences formation as well as cohesive composition of sentences. Also, writing is more valid and reliable than speech. But while speech is spontaneous, writing causes delay and takes time as feedback is not immediate. The object of this course paper is written business communication. The subject is grammatical and stylistic peculiarities of business written interaction. The aim is to explore the peculiarities of business communication in wide meaning in order to understand all the peculiarities of such type of communication and its necessity in modern world. In accordance with the aim of investigation the following tasks were set: âÅ"“ To define the concept of business communication; âÅ"“ To analyze the most frequent types of written business communication and to explore them; âÅ"“ To subscribe linguistic and sociocultural peculiarities of the style of business documents. Chapter I Characteristic Features of Business Communication 1. Functional Styles and their Classification Functional styles of language are a system of interrelated language means which serves a definite aim in communication. Functional styles are thus to be regarded as the product of a certain concrete task set by the sender of the massage. Functional Styles appears mainly in the literary standard of a language. The literary standard of the English language, like that of any other developed language, is not so homogeneous as it may seem. In fact the standard literary English language in the course of its development has fallen into several subsystems each of which has acquired its own peculiarities which are typical of the given functional style. The members of the language community, especially those who are sufficiently trained and responsive to language variations, recognize these styles as independent wholes. The peculiar choice of language means is primarily predetermined by the aim of the communication with the result that a more or less closed system is built up. One set of language media stands in opposition to other sets of language media with other aims, and these other sets have other choices and arrangements of language means. Functional styles are also called registers or discourses. In the standard  literary English we distinguish the following major functional styles are distinguished: 1. The language of belles – letters. 2. The language of publicistic literature. 3. The language of newspapers. 4. The language of scientific prose. 5. The language of official documents. As it has already been mentioned, functional styles are the product of the development of the written variety of language. Each functional style may be characterized by a number of distinctive features, leading or subordinate, constant or changing, obligatory or optional. Most of the functional styles however, are perceived as independent wholes due to a peculiar combination and interrelation of features common to all (especially when taking into account syntactical arrangement) with the leading ones of each functional style. Each functional style is subdivided into a number of substyles. Each variety has basic features common to all the varieties of the given functional style and peculiar features typical of this variety along. Still a substyle can, in some cases, deviate so far from the invariant that in its extreme it may even break away. We clearly perceive the following substyles of the fire functional style given above. The belles-lettres functional style is subdivided into: a) the language style of poetry; b) the language style of emotive prose; c) the language style of drama. The publicistic functional style comprises the following substyles: a) the language style of oratory; b) the language style of essays; c) the language style of feature articles in newspapers and journals. The newspaper functional style falls into: a) the language style of brief news items and communiques; b) the language style of newspaper headings; c) the language style of notices and advertisements. The scientific prose functional style also has three divisions: a) the language style of humanitarian sciences; b) the language style of â€Å"exact† sciences; c) the language style of popular scientific prose. The official document functional style can be divided into four varieties: a) the language style of diplomatic documents; b) the language style of business documents; c) the language style of legal documents; d) the language style of military documents. The classification presented here is by no means arbitrary. It is the result of long and minute observations of factual material in which not only peculiarities of language usage were taken into account but also extralinguistic data, in particular the purport of the communication. The classification of functional styles is not a simple matter and any discussion of it is bound to reflect more than one angle of vision. Thus, for example, some stylicists consider that newspaper articles (including feature articles) should be classed under the functional style of newspaper language, not under the language of publicistic literature. Others insist on including the language of everyday – life discourse into the system of functional styles. Prof. Budagov singles out only two main functional styles: the language of science and that of emotive literature. It is inevitable, of course, that any classification should lead to some kind of simplification of the facts classified, because items are considered in isolation. More over, sub-styles assume, as it were, the aspect of closed systems. But no classification, useful though it may be from the theoretical point of view, should be allowed to blind us as to the conventionality of classification in general. 1.2 Peculiarities of the Style of Official Documents The style of official documents aims at establishing, developing and controlling business relations between individuals and organizations. Like their styles of language, this style has a definite communicative aim and, accordingly, has its own system of interrelated language and stylistic means. The main aim of this type of communication is to state the conditions binding two parties in an undertaking. These parties may be: this state and a citizen, or citizen and citizen; a society and its members (statute or ordinance); two or more enterprises or bodies (business correspondence or  contracts); two or more governments (pacts, treaties); a person in authority and a subordinate (order, regulations, instructions, authoritative directives); a board or presidium and an assembly or general meeting (procedures acts, minutes). The aim of communication in this style of language is to reach agreement between two contracting parties. Even protest against violations of statutes, contracts, regulations, can also be regarded as a form by which normal cooperation is sought on the basis of previously attained concordance. The most general function of the style of official documents predetermines the peculiarities of the style. The most striking, though not the most essential feature, is a special system of clichà ©s, terms and set expressions by which each sub-style can easily be recognized. For example: I beg to inform you, provisional agenda, the above – mentioned, on behalf of, private advisory, Pear Sir, we remain, your obedient servants†¦ In fact, each of the subdivisions of this style has its peculiar terms, phrases and expressions, which differ from the corresponding terms, phrases and expressions of other variants of this style. Thus in finance we find terms like extra revenue, taxable capacities liability to profit fax. Terms and phrases like high contracting parties, to ratify an agreement, memorandum, protectorate, extra – territorial status will immediately brand the utterance as diplomatic. In legal language, examples are: to deal with a case, summary procedure; a body of judges; as laid down in. Like wise, other varieties of official language have their special nomenclature, which is conspicuous in the text and therefore easily discernible as belonging to the official language style. Besides the special nomenclature characteristic of each variety of the style, there is a feature common to all these varieties – the use of abbreviations, conventional symbols and contractions, for example: Ltd – Limited, B/E – bill of exchange, Gvt – government, Appx – appendix, $ – dollar, â‚ ¤ – pound†¦ Words with emotive meaning are not to be found in the style of official documents. Even in the style of scientific prose some words may be found which reveal the attitude of the writer, his individual evaluation of the facts and events of the issue. But such words are not to be found in official style, except those which are used in business letters as conventional phrases of greeting or close, as Dear Sir, yours faithfully. Almost every official document has its own compositional design. Pacts and statutes, orders and minutes, notes and memoranda – all have more or less definite forms, and it will not be an exaggeration to state that the form of the document is itself informative, inasmuch as it tells something about the matter dealt with (a letter, an agreement, an order†¦) Chapter II Peculiarities of Written Interaction 2.1 Types of Written Business Communication Written communication involves any type of interaction that makes use of the written word. Communication is a key to any endeavor involving more than one person. Communicating through writing is essential in the modern world and is becoming ever more so as we participate in what is now commonly called the information age. In fact, written communication is the most common form of business communication. It is essential for small business owners and managers to develop effective written communication skills and to encourage the same in all employees. The information age has altered the ways in which we communicate and placed an increasing emphasis on written versus oral communications. The ever-increasing use of computers and computer networks to organize and transmit information means the need for competent writing skills is rising. Dr. Craig Hogan, a former university professor who now heads an online school for business writing, receives hundreds of inquiries each month from manager s and executives requesting help with improving their own and their employees’ writing skills. Dr. Hogan explains, in an article entitled â€Å"What Corporate America Can’t Build: A  Sentence,† that millions of people previously not required to do a lot of writing on the job are now expected to write frequently and rapidly. According to Dr. Hogan, many of them are not up to the task. â€Å"E-mail is a party to which English teachers have not been invited. It has companies tearing their hair out.† Survey results from The National Commission on Writing study back up this assessment. They found that a third of employees in the nation’s â€Å"blue chip† companies write poorly and are in need of remedial writing instruction. The need to develop good writing skills is only highlighted by the fact that in the information age, it is not uncommon to have business relationships with customers and suppliers that are established and maintained exclusively through the use of written communications. In this environment, â€Å"the words we write are very real representations of our companies and ourselves. We must be sure that our e-mail messages are sending the right messages about us,† explained Janis Fisher Chan, author of E-Mail: A Write It Well Guide-How to Write and Manage E-Mail in the Workplace, in an article appearing in Broker Magazine. The key to communication, of course, is to convey meaning in as accurate and concise a manner as possible. People do not read business memoranda for the pleasure of reading. They do so in order to receive instructions or information upon which to base decisions or take action. Therefore, highly literary prose is not desirable in business writing. Overly formal prose may also be counterproductive by seeming stand-offish or simply wordy. A style of writing that is too informal can also convey an unintended message, namely that the subject matter is not serious or not taken seriously by the sender. A straightforward, courteous tone is usually the best choice but one that may not come naturally without practice. Advantages and disadvantages of written communication Written communication has great significance in today’s business world. It is an innovative activity of the mind. Effective written communication is essential for preparing worthy promotional materials for business development. Speech came before writing. But writing is more unique and formal than speech. Effective writing involves careful choice of words, their organization in correct order in sentences formation as well as cohesive composition of sentences. Also, writing is more valid and reliable  than speech. But while speech is spontaneous, writing causes delay and takes time as feedback is not immediate. Written forms of communication have several advantages and disadvantages. One advantage is that written messages do not have to be delivered on the spur of the moment; instead, they can be edited and revised several times before they are sent so that the content can be shaped to maximum effect. Another advantage is that written communication provides a permanent record of the messages that have been sent and can be saved for later study. Since they are permanent, written forms of communication also enable recipients to take more time in reviewing the message and providing appropriate feedback. For these reasons, written forms of communication are often considered more appropriate for complex business messages that include important facts and figures. Other benefits commonly associated with good writing skills include increased customer/client satisfaction; improved interorganizational efficiency; and enhanced image in the community and industry. There are also several potential pitfalls associated with written communication, however. For instance, unlike oral communication, wherein impressions and reactions are exchanged instantaneously, the sender of written communication does not generally receive immediate feedback to his or her message. This can be a source of frustration and uncertainty in business situations in which a swift response is desired. In addition, written messages often take more time to compose, both because of their information-packed nature and the difficulty that many individuals have in composing such correspondence. Many companies, however, have taken a proactive stance in addressing the latter issue. Mindful of the large number of workers who struggle with their writing abilities, some firms have begun to offer on-site writing courses or enrolled employees in business writing workshops offered by professional training organizations, colleges, and community education programs. 2.2 Business Letters, their Types and Components Business communication is a permanent means of communication and is much easier understanding then oral means of communication. Good written communication contributes to success of an organization. It helps in  building goodwill of an organization. Written business communication includes letters, memoranda, agenda, manuals, reports etc. 1. Business Letters: A very large part of the business of the world is conducted by means of correspondents. Therefore it is extremely important to be able to write good business letters – letters that represent one’s self and one’s organization to best advantage. Writing good business letter is a matter of detailed and often quite specialized technique, which is not so complicated as you may have been let to fear. All you need is a supply of visiting cards, some good paper, a pen, a computer and a little good will. It must have a good appealing layout. The content of the letter should be clear in mind of the writer. The letter must be divided into paragraphs. It must have subject written and should be enclosed in an envelope. It should be surely used for future reference. It should be carefully written as it has an impact on goodwill of the organization. Examples of Business letters are – sales letters, information letters, problem letters etc. 2. Memoranda: Memos are generally short means of written communication within an organization. They are used to convey specific information to the people within an organization. 3. Reports: A report is prepared after lot of investigation. Whatever observations are made, an account of them is written in the report. Reports are important for analyzing the performance of the organization. It helps in taking important decisions within an organization. 4. Agenda: Agenda is an outline about all the contents of the meeting. It tells what is the purpose of the meeting and where are the participants heading. While designing an agenda one should be very specific. Designing an agenda beforehand helps the people to come prepared for the meeting. 5. Electronic Mail. Electronic mail, commonly known as email or e-mail, is a method of exchanging digital messages from an author to one or more recipients. Modern email operates across the Internet or other computer networks. Some early email systems required that the author and the recipient both be online at the same time, in common with instant messaging. Today’s email systems are based on a store-and-forward model. Email servers accept, forward, deliver and store messages. Neither the users nor their computers are required to be online simultaneously; they need connect only briefly, typically to an email server, for as long as it takes to send or receive messages. The most popular type of written business communication is letter. Letter writing is an art. A letter on one topic can be written in different styles with the help of various formats. Writing a letter is a difficult task for some because of format used for writing. The letter has to have following parts. They are date, name and address of sender and receiver, salutation, main body and complimentary closure. When all these parts are combined together then you will get a well drafted letter. Writing as well as receiving a letter is always special. A Letter is a platform where you can express your innermost feelings in a straightforward manner. Business letters and personal letters are two types of letters. For all official and formal situations, you write business letter whereas letters written to friends, relatives, acquaintances are personal letters. Both follow the same format only the difference lies in the language used for writing. In business letters, formal language is used and situations discussed are work related. In personal letters language is informal and you discuss personal and intimate topics. A commercial business letter is a letter written in formal language, usually used when writing from one business organization to another, or for correspondence between such organizations and their customers, clients and other external parties. The overall style of letter will depend on the relationship between the parties concerned. There are many reasons to write a business letter. It could be to request direct information or action from another party, to order supplies from a supplier, to identify a mistake that was committed, to reply directly to a request, to apologize for a wrong or simply to convey goodwill. Even in our modern days, the business letter is still very useful because it produces a permanent record, is confidential, formal and delivers persuasive, well-considered messages The most common types of business letter include: 1. Acknowledgement Letter: This type of letter is written when you want to acknowledge some one for his help or support when you were in trouble. The letter can be used to just say thanks for something you have received from some one, which is of great help to you. 2. Apology Letter: An apology letter is written for a failure in delivering the desired results. If the  person has taken up a task and he fails to meet the target then he apologizes and asks for an opportunity to improve in this type of letter. 3. Appreciation Letter: An appreciation letter is written to appreciate some one’s work in the organization. This type of letter is written by a superior to his junior. An organization can also write an appreciation letter to other organization, thanking the client for doing business with them. 4. Complaint Letter: A complaint letter is written to show one that an error has occurred and that needs to be corrected as soon as possible. The letter can be used as a document that was used for warning the reader. 5. Inquiry Letter: The letter of inquiry is written to inquire about a product or service. If you have ordered a product and yet not received it then you can write a letter to inquire when you will be receiving it. 6. Order Letter: This letter is as the name suggests is used for ordering products. This letter can be used as a legal document to show the transaction between the customer and vendor. 7. Letter of Recommendation: This type of letter is written to recommend a person for a job position. The letter states the positive aspects of the applicant’s personality and how he/she would be an asset for the organization. Letter of recommendation is even used for promoting a person in the organization. There are several points that will help one in drafting a busines s letter: †¢ Make sure that you type the letter. It should not be handwritten. †¢ Always use a letter head to write a formal letter. †¢ If you don’t have a letter head, then type your name, designation and address at the top of the page. †¢ Mentioning the date in a letter is a must as it serves the purpose of reference in further letter regarding the same topic. †¢ After the date, you need to write the full name, designation and full address of the recipient. †¢ Then you need to insert greeting to the person whom the letter is written. You have to use formal language. Take a look at this example: Dear Mr. Brown, †¢ Now, you can actually begin to write the main message of the letter. In the first paragraph, you have to introduce yourself if the receiver does not know you. You could begin with a sentence like â€Å"We had recently met in a conference†, or â€Å"I had purchased a SIP from your company two months back.† †¢ After that you have to clearly mention the purpose of the letter. The purpose may  be to lodge a complaint, request for information, compliment a product or service provided, discussing a business deal etc. You have to be brief and precise. †¢ In the end of the letter, you have a complimentary close. The words that are included: Sincerely, thanking you, regards, etc. †¢ The last thing is you need to type your name and sign the letter. †¢ The letter should be printed in a readable font. Business letter has a specific format. The letter is different from other forms of communication because of the format in which it is presented. The letter has a beginning, middle and an ending. All the areas of the letter have to be organized logical so that the letter is clear, complete and cohesive. A letter has different parts. All the parts have to be neatly drafted so that a meaningful letter is created. The block format is the most popular format of the business letter where all the matter is aligned to the left side and uses single spacing. The letter includes the following parts: †¢ Letterhead: The formal business letter should always begin with letterhead. Every organization has a letterhead used for all official correspondence. One have to begin the letter on the letter head of the company. The letter head gives the receiver an idea about who has sent the letter. †¢ Date: The date has to be written exactly below the letter head. The date is important part of a letter and can be used as a reference. The date has to be written in full with day, month and year. For example: 25 December 2011 or December 20, 2011 †¢ Receiver’s Address: The next important part is the receiver’s address. One need to include the name of the receiver, his designation and complete address. The inside address and the address on the envelope should always be same. †¢ Salutation: This is the opening line of the letter. It should begin with a greeting. In a formal business letter, one need to write dear followed by Mr./Ms with his or her name. It looks unprofessional, when a writer includes only the first name of the person. †¢ Body: In the first line itself, a writer has to mention the message of his letter. The letter should be able to convey the message directly to the reader. The letter has no place for unnecessary words. It has to be concise but informative. The letter should consist of paragraphs. Each new point should have separate paragraph. The last paragraph should sum  up the letter and ask the receiver to do an action based on the letter. †¢ Complimentary Closure: In the end of the letter one have to use complimentary close. One can use words like â€Å"Yours faithfully†, â€Å"Yours sincerely†. Comma has to be included after the close. A writer has to insert his/her full name at the end leaving few spa ces to sign the letter. After this is done a writer can include the enclosures. Stylistic and Lexical Peculiarities of Business Letter The layout of the business letter differs in some respect from that of the personal letter. Not only the sender’s address is given (as in personal letter) but also the name and address of the person or organization to which the letter is being send. This is written on the left-hand side of the page against the margin slightly lower than the date (which is on the opposite side). It should be the same as the name and address on the envelope. A letter written to a man should be add – reseed to, for example, Mr. D. Smith or to D. Smith Esq. (Esquire). A letter to a woman, should be addressed to, for example, Mrs. C. Jones or Mrs. C. Jones. If you do not know the name of the person for from your letter is intended you may address it directly to the company, e.g.: The Branded Boot Co. Ltd., 5 Rubberheel Road, Wellingborough, Northants, England. Co. and Ltd. Are the usual abbreviations for Company and Limited. However it’s better to address your letter to some individual – The Managing Director, the Personnel Manager, The Secretary, The Branch Manager, The Export Manager – followed by the name of the company. If the person you are writing to is known to you, you should begin with, for example, Dear Mr. Thompson, Dear Mrs. Warren, etc. Otherwise you should begin Dear Sir (S), Dear Madam, or Gentlemen. The body of the business letter usually includes: a) Reference, b) Information, c) Purpose, d) Conclusion. You should begin your letter with a reference to a letter you have received, an advertisement you have seen, or an even which has prompted the writing of your letter. It is sometimes necessary to add some detailed information related to the reference, in a subsequent paragraph. The generally accepted way of writing the data is the following: October 17,200__ 17 October,200__ October 19th ,200__ 19th October,200__ The subject line is typed immediately below the salutation in the center. It helps to ensure that the letter is passed without delay to the right person or department : Dear Sir, Your order # 0072/98 Purpose is the most important part of the letter, where you are expected to state clearly and concisely all the questions that you have been asked. As business letter are written on behalf of a firm, use ‘we’ and ‘our’ instead of ‘my’ and ‘I’. Do not use the short forms ‘we’ll’ ,’we’ve’ in all formal and business letters. Extra spacing is used between paragraphs to separate different points more effectively. Try to use short sentences and short paragraphs because it is easier to read and understand . Conclusion usually consists of some polite remark to round the letter off. Then usually follows the complimentary close. If you begin your letter with Dear Sir (s) or Dear Madam you may and it with the words â€Å"Your faithfully†. If you address a person by name the words â€Å"Yours sincerely † are preferable. There is a modern tendency however to use â€Å"Yours sincerely † even to people you have never met. The signature: sing you name clearly, in full, as it should appear on the envelope of the letter addressed to you. If there are enclosures, the word ’Encl:’ is typed at the bottom left-hand corner, with a short description of the enclosure. The postscript (P.S.) should be avoided. But sometimes ‘it has a definite, planned function. It is designed to draw special attention, to emphasize a  point made elsewhere in letter, or to make a special offer. Sometimes it may serve as a reply to a further letter that has come in after the letter had been completed. 2.3 Modern Means of Business Communication People have always tried to convey information. Now, they send letters and documents by post, by fax, by computer and they make phone calls from home or the office or, thanks to mobile phones, from wherever they happen to be. The list of services, thanks to advanced technology, is long and presumably will grow. People can phone and fax from trains and planes. They can buy things, carry out financial transactions, get information – all without leaving their chairs. This is the global information age. The worldwide computer network known as the Internet connects millions of people worldwide. It connects many computer networks and uses common addressing system. The most popular Internet service is e-mail. Using e-mail, you can send messages to anyone with an internet account. Most businesses today have electronic address because e-mail provides cheap and rapid communication. Since the mid-1990s electronic commerce has become one of the most rapidly growing retail sectors involving the use of computer telecommunication networks for maintaining business relationships and selling information, services and commodities. Although e-commerce usually refers only to the trading of goods and services over the Internet, it actually includes broader economic activity such as business-to-consumer and business-to-business commerce as well as internal organizational transactions that support these activities. A new form of collaboration known as a virtual company is flourishing now. This type of company is actually- a network of firms, each performing some of the processes needed to manufacture a product or deliver a service. E-mail is cheap and easy to use. E-mail is the transmission and distribution of information through personal computers linked to the telephone system, which allows subscribers to send a message directly to another subscriber that will appear in their electronic mail box. Computer use continues to grow and develop in all spheres of our life. Its applications have had a great impact on the business world. Computers have helped society by increasing productivity and simplifying many services, such as checking,  credit cards, and telephone service. Electronic Mail Once a person gets comfortable with e-mail, it may seem like the only communication method needed. However, written media are preferred and necessary in many cases as previously described. In many ways, e-mail messages are formatted and look similar to memos. Most of the e-mail heading portion is quite simple, most of it being handled by the e-mail program itself. The address of the recipient is filled in; addresses for those to receive copies are filled in; and a brief phase indicating the contents or purpose is added. After typing in the body of the message, an additional formatting element to add to a professional e-mail communications is a â€Å"signature†. Construct a signature containing your full name, title, company name, e-mail addresses, regular mailing address, telephone number, and other such detail. As for style in e-mail messages, here are some suggestions: 1. Typos and Mistakes. There is some controversy about how much to worry about writing mistakes in e-mail. Except for very formal electronic communications, most people disregard or even expect occasional writing glitches in the e-mail they send or receive. However, e-mail messages can be proofread and edited as easily as most other written documents. Sloppiness in writing can become a bad habit. 2. Formality. The tone of e-mail communications is generally informal. E-mail messages are normally rather short, for example, under a dozen lines, and the paragraphs are short as well. No one likes having to do a lot of extended reading on a computer screen. 3. Specific Subject Lines. If you want your e-mail to be read and have the impact you intend, make the subject line specific and compel ling. It is not uncommon for people to log-in and find 50 messages waiting. 4. Format. Whenever possible, break the message into paragraphs of less than six or seven lines and skip an extra line between them. Use only the characters on the keyboard; anything else may not format properly when the recipient views it. Use headings to identify and mark off the various subtopics. If there is a series of points, use the various forms of lists that are available. 5. Automatic Replies. The reply function in e-mail is a wonderful time-saver. However, e-mail is often addressed to multiple recipients. Know for sure that you want all listed recipients to receive the message. Particularly be careful with replying to group list-serves. It can be highly embarrassing for a sensitive message to go to unintended parties. Thus, sensitive topics probably should not be discussed via e-mail. Remember that e-mail can be quickly forwarded to a huge audience. Memoranda A memorandum can be used for most communications internal to an organization with the exception of possibly a full formal report. A memo might contain a status or progress report on a project; it might be a request to an employee to provide information; or it might be the employee’s response to a request for information. Thus, a memo can be very much like a business letter, or it can be very much like a short report. The key is the memorandum format. The memo format is commonly used for progress reports that are required in some engineering courses at ASU. These progress reports in memo format may have attachments as with a business letter. If longer than one page, memo progress reports should have subheading to help organize and present the information. For example, a progress report on a design project might have subheadings for an introduction, accomplishments, future work, and problems. The main header words in the memorandum format are usually in al l capital letters and are now commonly shown in bold type for appearance. 1. MEMO Heading. In most cases, the word â€Å"MEMORANDUM† is placed at the top, center of the first page. The font size is usually slightly larger than that of the text and other header words, and some provide a space between each letter of the word. 2. DATE Heading. The date used for the memo should be somewhere in the header. The example shown by Figure No. 3 shows the date as the first line, but in some designs, it may be a subsequent line. 3. TO Heading. The name of the recipient or the group name is shown following the TO: heading. Use appropriate names and titles, such as â€Å"Susie†, â€Å"Susie Jacques†, or â€Å"Mrs. Susie Jacques, Executive Secretary†, depending on your familiarity with the recipient and the formality of the situation. 4. COPIES Heading. If copies are sent to others, this heading should also be used. List the names and titles of those receiving copies of the memo. 5. FROM Heading. The sender’s name or the name of the group is placed on this line. The familiarity with the recipient and the sense of the formality dictate how the sender is addressed. In many organizations, the writer of the memo places their initials or first name just after the typed name. 6. SUBJECT Heading. A brief phrase that encapsulates the topic and purpose of the memo is placed in this space. Generally, the first letter of each word in the phrase is capitalized, and there is no punctuation at the end. The actual label for this element varies; some styles use â€Å"RE:† or â€Å"SUBJ:† Most of the rules that apply to business letters also apply to the body of a memo. For example, text should be single spaced with double spacing between paragraphs. In more formal styles of memoranda, writers actually insert the same kind of complimentary close and signature block as used for  business letters. For continuing pages, some type of header is appropriate with the name of the recipient, date, and page number shown. Conclusion So, we defined the concept of business communication and we can surely say, that it takes a huge part in our life. Business communication is very important for every businessman, because communication with business partners, employees, clients is the ground of their success. Written communication is more frequently used type of communication in business life. An exceptional business writing skill is very important in any type of business. Clients frequently base the company’s credibility on the quality of their business communications. These people tend to have negative view of businesses that disseminate written materials with errors or businesses that use vague phrases and misspell names. Written communication allows businesses to communicate developments, expectations and legalities to employees and contacts in the outside world. While traditional hard copies of written communication in business are still prevalent, email and online communication has become increasingly common. In this course paper we studied and described the peculiarities of business writing – letters, e-mail, memoranda. We clarified the main structural parts of business writing documents, which always are bound by certain accepted standards. Good business letter must be well-planed and built. It is very important to follow the standardized structure of the letter and corresponding language.